PRE-ASSESSMENT
+ SECTION 1 | INTRODUCTION - 2 MODULES
Unit 1 | Turning Numbers Into Better Business Decisions
1. Course Introduction Video
2. Successful Business and Financial Models
+ SECTION 2 | THE BUSINESS ANALYST EXCEL TOOLBOX - 7 MODULES
Unit 2 | Essential Excel for Business Analysis
1. Range Names for Business Models
2. Focus On Results
3. Validation of Numbers and Lists
4. Matching and Ranking Data
Unit 3 | Professional Tools for Business Analysts
1. Maintaining Control of Your Worksheets
2. Testing and Simulating Models
3. Error-Free Worksheets
+ SECTION 3 | COLLECTING AND MANAGING BUSINESS DATA - 6 MODULES
Unit 4 | Professional Tools for Business Analysts
1. Importing Business Data
2. Extracting Business Data
3. Exporting Business Data
Unit 5 | Power Functions for Managing Business Data
1. Dynamic Ranges
2. Extracting Data With Logical Functions
3. Using Frequency Distributions
+ SECTION 4 | COMMUNICATING YOUR MESSAGE - 5 MODULES
Unit 6 | Your Stakeholders and Their Needs
1. Matching Stakeholders' Requirements
2. Text, Table, or Chart?
Unit 7 | Data Presentation Formats That Work
1. Effective Tables, Charts, and Presentation Media
2. Presenting Key Data Relationships
3. Graphical Text and Tables
+ SECTION 5 | WINNING CHARTS FOR BUSINESS COMMUNICATION - 7 MODULES
Unit 8 | Professional Charting
1. Charts That Work
2. Chart Styles and Templates
3. 'Conditional Format' Charts
Unit 9 | Dynamic Charts
1. Charting From Large Datasets
2. Techniques for Dynamic Charts
3. Charts That Pan and Zoom
Unit 10 | Some Special Charts for Business Analysis
1. Some Special Charts
+ SECTION 6 | LOOKING INSIDE YOUR DATA (ANALYSIS) - 7 MODULES
Unit 11 | Analyzing Data With PivotTables
1. Grouping and Cross Tabulating Data
2. Large Data Analysis With PivotTables
3. Comparisons in PivotTables
Unit 12 | Managing PivotTables Output
1. Slicers and Filters
2. PivotCharts
3. PivotTable Frequency Distributions
4. Keeping PivotTables Current
+ SECTION 7 | COMPARING BUSINESS SCENARIOS - 4 MODULES
Unit 13 | Decision-Making With Compared Scenarios
1. Single Variable Data Tables
2. Multiple Variable Data Tables
Unit 14 | The Scenario Manager
1. Selecting Scenarios
2. Scenario Manager Outputs
+ SECTION 8 | LOOKING OUTSIDE YOUR DATA (FORECASTING) - 5 MODULES
Unit 15 | Time Series and Forecasting
1. Curve Fitting and Trendlines
2. Linear Forecasting
Unit 16 | Working With Moving Averages
1. Smoothing Data
2. Seasonal Factors
Unit 17 | Introduction to Regression
1. Introduction to Regression
+ SECTION 9 | ENDING - 1 MODULE
Unit 18 | Ending
1. End of Course Video
FINAL ASSESSMENT
PRE-ASSESSMENT
+ SECTION 1 | LEADERSHIP - 2 MODULES
Unit 1 | Being a Good Leader
1. What a Good Leader Does
2. Understand How Change Affects a Team
3. Motivating Your Team
Unit 2 | Communication
1. Communicate Work Related Information
Unit 3 | Conflict Management
1. Conflict Management
2. Reducing Potential for Conflict Within a Team
3. Dealing With Conflict in a Team
+ SECTION 2 | LEADERSHIP & MANAGEMENT TECHNIQUES - 7 MODULES
Unit 4 | Business Strategies
1. Organizational Structures
2. Undertaking a SWOT Analysis
3. Business Reporting
4. Accountability, Authority, and Responsibility
Unit 5 | Managing Change
1. The Principles of Change Management
2. Planning to Implement Change
3. Implementing and Leading Change
4. Evaluating Change
Unit 6 | Innovation
1. Identify Opportunities for Innovation
2. Generating and Testing Ideas
3. Making Innovation Work
FINAL ASSESSMENT
PRE-ASSESSMENT
+ SECTION 1 | PEOPLE MANAGEMENT - 12 MODULES
Unit 1 | People management principles
1. Understand the Principles of Workforce Management
2. Monitoring Diversity
3. Helping You Understand Team Building and Dynamics
4. Understand Performance Management
5. Understand Training and Development
6. Understand Reward and Recognition
Unit 2 | Management of personal and professional development
1. Identifying Personal and Professional Development Requirements
2. Personal Performance and Development
3. Maintain the Relevance of a Personal and Professional Development Plan
Unit 3 | Managing team performance
1. Benchmarking
2. Undertaking a Team Audit
3. Manage Communications Within a Team
+ SECTION 2 | PRINCIPLES OF LEADERSHIP & MANAGEMENT - 7 MODULES
Unit 4 | Successful management
1. Business Plans
2. Supporting Remote or Virtual Teams
3. Making Decisions
4. Chair and Lead Meetings
Unit 5 | Leadership and management principles
1. Adapting Your Leadership Style
2. Understand Roles, Functions, and Processes of Management
3. Understand Performance Measurement
FINAL ASSESSMENT
PRE-ASSESSMENT
+ SECTION 1 | INTRODUCTION - 1 MODULE
Unit 1 | Introduction
1. Introduction
+ SECTION 2 | COMMUNICATION - 18 MODULES
Unit 2 | Wants vs. Needs and Open vs. Closed Questions
1. The Importance of Communication
2. Wants and Needs
3. Open and Closed Questions
Unit 3 | Introverts and Extroverts
1. Introverts and Extroverts - Introduction
2. Identifying Introverts and Extroverts
3. Adapting Your Style to Introverts and Extroverts
Unit 4 | Listening
1. Introduction to Listening
2. The Importance of Listening
3. Problems With Listening
4. Active Listening
Unit 5 | Body Language
1. Importance of Body Language
2. Body Language for Active Listening
3. How to Interpret Body Language
4. Applying Body Language
Unit 6 | Emotions
1. The Emotions of Communication
2. Emotional Awareness
3. The Four Worlds
Unit 7 | Section Plenary
1. Section 2: Plenary
+ SECTION 3 | INFLUENCE - 17 MODULES
Unit 8 | Influence
1. Introduction to Influence
2. Positive First Impressions
3. Positive Emailing
Unit 9 | Power and Empathy
1. Influence Stems From Power and Empathy
2. Power
3. Empathy
Unit 10 | Consistency
1. Consistency and Commitment
2. The Four-Stage Model
Unit 11 | Influencing Techniques
1. Techniques of Influence
2. Influencing Behaviors
3. Powers of Influence
4. The Three Marketing Principles
5. Overusing Influence
Unit 12 | Credibility and Presenting
1. Credibility
2. Promoting Credibility
3. Presenting With Credibility, Empathy, and Influence
Unit 13 | Section Plenary
1. Section 3: Plenary
+ SECTION 4 | TEAMWORK - 13 MODULES
Unit 14 | Types of Teamwork
1. Why Teamwork?
2. Understanding Teams
3. Working Well in Teams
Unit 15 | Running a Team
1. Introduction to Running a Team
2. Three Types of Teammates
3. The Four-Stage Model
Unit 16 | Conflict in Teams
1. Identifying Conflict
2. Recognizing and Minimizing Types of Conflict
3. Benefit From Team Conflict
Unit 17 | Team Communication
1. Team Communication - Introduction
2. Communication Breakdown
3. Maximize Meetings
Unit 18 | Section Plenary
1. Section 4: Plenary
+ SECTION 5 | FURTHER COMMUNICATION TIPS - 3 MODULES
Unit 19 | Using Rapport to Influence Team Performance
1. Team Rapport Introduction
2. Rapport in Teams
3. How Communication Changes
+ SECTION 6 | OUTRO - 2 MODULES
Unit 20 | Communicating with Yourself
1. Communicating With Yourself
Unit 21 | Course Plenary
1. Course Plenary Video
FINAL ASSESSMENT
PRE-ASSESSMENT
+ SECTION 1 | OVERVIEW - 11 MODULES
Unit 1 | Introduction
1. Course Introduction Video
Unit 2 | A Brief Discussion on Project Management and How It Began
1. Why Project Management and the Business Case
2. Defining Project Management
Unit 3 | The "Book Ends" of the Project Management Process
1. Project Identification and Selection Process
2. Benefits Realization
Unit 4 | Various Project Management Frameworks / Life Cycles
1. Preparation, Planning, Performance, Closure
2. Two Common Project Management Frameworks
3. What Are Life Cycles?
Unit 5 | Section Plenary
1. Section 1 Plenary
+ SECTION 2 | PREPARATION - 14 MODULES
Unit 6 | The High Level Organization Structure of a Project
1. Understanding the Role of the Executive Sponsor
2. Identify High-Level Stakeholders (Managers, Executives, Clients, and Regulators)
3. Understanding Roles and Responsibilities
4. Project Organization Structures: Matrix vs Operational vs Projectized
Unit 7 | Project Definition
1. Authority to Proceed: Project Charter, Contract, or Statement of Work
2. Assumptions and Constraints
3. The High-Level Budget
4. High-Level Risks
5. Milestones
6. Establishing Exit Criteria
7. Quality Measures
Unit 8 | Initial Stakeholder Analysis
1. Conducting Stakeholder Analysis
2. Stakeholder Relationship Strategy
Unit 9 | Section Plenary
1. Section 2: Plenary Video
+ SECTION 3 | PLANNING - 14 MODULES
Unit 10 | Management Processes - Adding Discipline Without Bureaucracy
1. What is a Project Management Process Plan?
2. Managing the Triple Constraints
3. Managing Procurement
4. Managing the Control of Quality
5. Managing Uncertainty
Unit 11 | Developing a Project Schedule
1. Understanding the Work Breakdown Structure (WBS)
2. Progressive Detailing to Build a Schedule
3. Establishing Schedule Sequence and Dependencies
4. Estimating Resource Requirements
5. Planning Activity Duration
Unit 12 | Identifying and Assigning Project Resources
1. Resource Type
2. Resource Responsibilities
3. Reporting Structure
Unit 13 | Section Plenary
Section 3: Plenary Video
+ SECTION 4 | PERFORMANCE - 18 MODULES
Unit 14 | Project Team Management
1. Acquire / Release Team (On / Off-Boarding)
2. Develop the Team
3. Manage the Team
4. Virtual Team Management
5. Project Team Performance Assessment
Unit 15 | Directing and Controlling Project Work
1. Capture and Communicate Performance Data
2. Manage Changes
3. Manage Risks and Opportunities
4. Manage Quality
5. Update Schedule and Budget
6. Testing
7. Cultural Adaptation and Adoption
Unit 16 | A Project Manager's Soft Skills
1. Conflict Resolution
2. Negotiation
3. Leadership
4. Communication
5. Business Acumen
Unit 17 | Section Plenary
1. Section 4: Plenary Video
+ SECTION 5 | CLOSURE - 7 MODULES
Unit 18 | Deliverable Verification
1. Product or Service Acceptance
2. Deployment of Product or Service
3. Benefits Realization - Measuring Return on Investment
Unit 19 | Project / Phase Closure
1. Closing a Project or Phase
2. Capturing Lessons Learned
3. Harvesting Knowledge Capital
Unit 20 | Section and Course Plenary
1. Section 5 and Course Plenary Video
FINAL ASSESSMENT
PRE-ASSESSMENT
+ SECTION 1 | INTRO - 2 MODULES
Unit 1 | Introduction
1. Course Introduction Video
2. Introduction
+ SECTION 2 | WRITING FOR READERS - 10 MODULES
Unit 2 | What Do You Want From Your Reader?
1. Why Are You Writing?
2. Writing Changes What the Reader Thinks, Feels, and Does
3. Who Is Your Reader?
Unit 3 | What Do Readers Want From Your Writing?
1. Introduction to Predicting the Response of Your Readers
2. Predicting the Reader Response
3. Using the Reader Response Model
Unit 4 | Writing With Purpose
1. Know Your Aims
2. Writing to Meet Your Aim
3. Practice Briefing
Unit 5 | Section Plenary
1. Section 2 Plenary
+ SECTION 3 | STRUCTURE AND FLOW - 9 MODULES
Unit 6 | Planning and The Pyramid Structure
1. The Importance of Planning
2. The Structure of Our Thinking and Communication
3. The Pyramid Structure
4. Building a Strong Pyramid
5. The Best Way to Write an Introduction
Unit 7 | Flow
1. What Is Flow?
2. Plotting Flow
3. The Ideal Conditions to Create Flow
Unit 8 | Section Plenary
1. Section 3: Plenary Video
+ SECTION 4 | WRITING WITH STYLE - 14 MODULES
Unit 9 | Make Your Writing Easy to Follow
1. Sub-Headers and Connectors
2. What Is Cognitive Cost?
3. Summarizing Your Writing
Unit 10 | How to Write a Great Sentence
1. How to Write a Great Sentence
2. Readability Statistics
Unit 11 | The Words That Attract Readers
1. How to Avoid Bad Jargon
2. Words That Attract More Readers
3. The Right Word for the Job
4. Why People Hate Mission Statements
Unit 12 | Punctuation and Grammar
1. Grammar and Punctuation Introduction
2. Grammar and Punctuation Workout
3. Using Numbers
4. How to Avoid the Passive Voice and Unnecessary Verbs
Unit 13 | Section Plenary
1. Section 4: Plenary Video
+ SECTION 5 | EDITING YOUR WRITING - 7 MODULES
Unit 14 | Getting the Most From Feedback
1. Getting the Most From Feedback
2. Feedback and Emotions
3. Categorizing Feedback
Unit 15 | Editing Your Work
1. Editing Is Important
2. Instant Editing
3. Reading Aloud
Unit 16 | Section Plenary
1. Section 5: Plenary Video
+ SECTION 6 | COURSE ENDING - 2 MODULES
Unit 17 | Course Ending
1. Course Ending
2. End of Course Video
FINAL ASSESSMENT
PRE-ASSESSMENT
+ SECTION 1 | INTRODUCTION/OVERVIEW - 5 MODULES
Unit 1 | A Brief Discussion on Strategy and How it Has Changed in the 21st Century
1. Course Introduction Video
2. Course Overview
3. Successful Organizational Strategy With Business Model Thinking
4. A Brief History of Strategic Thinking
5. Section 1: Plenary Video
+ SECTION 2 | DEFINING 21ST CENTURY STRATEGIC THINKING - 9 MODULES
Unit 2 | What is Strategy?
1. Defining Strategy and Strategic Thinking
2. Common Misconceptions – Mistaking Organizational Strategy for Functional Strategic Plans
3. Common Misconceptions – Using the Terms Strategy and Strategic Planning Interchangeably
4. Leaping in Too Fast – The Biggest Pitfall
Unit 3 | Defining 21st Century Strategic Business Model Thinking
1. Business Models – The Key Strategic Tool
2. Business Models for Startups
3. Business Models for New Ventures
4. Existing Business Models
Unit 3.5 | Section Plenary
1. Section 2: Plenary Video
+ SECTION 3 | EQUIPPING YOURSELF FOR THE 21ST CENTURY BUSINESS ENVIRONMENT - 9 MODULES
Unit 4 | 21st Century Business Environment - Megatrends
1. Megatrends – The Drivers of Continuous Change in Our Business Environment
2. Megatrend 1 – Connectivity and Connectedness
3. Megatrend 2 – The Internet of Things
4. Megatrend 3 – The Sharing Economy
Unit 5 | 21st Century Strategic Drivers
1. Transient Advantage and the Commodity Trap
2. Customer Centricity in Business Models
3. Three Types of Innovation
4. Disruptive Innovation
Unit 5.5 | Section Plenary
1. Section 3: Plenary Video
+ SECTION 4 | BUSINESS MODEL DESIGN - 16 MODULES
Unit 6 | The High Level Structure of a Business Model
1. Defining the Business Model
2. The Business Model vs. The Business Plan
Unit 7 | Crafting Effective Value Propositions
1. Defining the Value Proposition
2. Types of Value Proposition
Unit 8 | Customer Facing Segments
1. Customer Segments
2. The Offer or Value Proposition
3. Channels
4. Customer Relationships or Experience
5. Finance Segment 1 – Revenue Streams
Unit 9 | Infrastructure Segments
1. Key Resources
2. Key Activities
3. Strategic Partners or Network effects
4. Finance Segment 2 – Cost Structure and Earnings
Unit 10 | Business Model Environment
1. Testing Your Business Model Against Its Environment
2. Competitive and Market Dynamics
3. Trends
4. Economic Conditions
5. Regulation
6. Business Ecosystems
Unit 11 | Validation and Testing of Business Models Using Entrepreneurship
1. Validation and Testing of Business Models Using Entrepreneurship
2. Entrepreneurship - What is Product Solution and Product Market Fit?
Unit 11.5 | Section Plenary
1. Section 4: Plenary Video
+ SECTION 5 | APPLYING STRATEGY AND BUSINESS MODELS - 7 MODULES
Unit 12 | Getting the Most From Feedback
1. Multisided Platforms
2. Freemium
3. Unbundled
4. The Long Tail
5. Open Business Models
6. Razor and Blade
Unit 13 | Editing Your Work
1. Preparing for a Business Model Brainstorming Session
2. Mindset for Business Model Design
Unit 13.5 | Section Plenary
1. Section 5: Plenary Video
+ SECTION 6 | SUMMING IT ALL UP - 4 MODULES
Unit 14 | Course Ending
1. Course Summary
Unit 15 | Course Ending
1. Course Plenary Video
FINAL ASSESSMENT
PRE-ASSESSMENT
+ SECTION 1 | INTRODUCTION - 7 MODULES
Unit 1 | Financial Information and Decision-making
1. Course Introduction Video
2. Introducing Finance for Non-Financial Professionals
3. Users and Their Financial Information Needs
4. The Language of Finance, and Communicating With Accountants
5. Glossary of Financial Terms
6. Cash Flow, Profitability, and Business Drivers
7. Section 1: Plenary Video
+ SECTION 2 | USING FINANCIAL INFORMATION FOR BUSINESS PLANNING AND CONTROL - 20 MODULES
Unit 2 | Management Accounts
1. The Content and Format of the Management Accounts Package
2. Analyzing Management Accounts
Unit 3 | Costs/Using Costs in Business Decisions
1. Business Costs and Decisions
2. Making the Best Decisions With Relevant Costs
3. Break-Even Analysis: Calculating Minimum Sales Volume
4. Costing Methods: Marginal Costing
5. Product and Service Costs
6. Cost Centers
Unit 4 | Using Budgets
1. Income, Costs, Cash Planning, and Control Using Budgets
2. The Content and Format of a Sales Budget
3. Master Budget: The Income and Expenditure (Operating) Statement
4. Master Budget: The Cash Flow Statement
5. Master Budget: The Net Business Worth Statement
Unit 5 | Control Using Variance Analysis
1. Controlling the Efficiency of Production or Service Costs
2. Controlling Material Costs Used in Production
3. Controlling Labor Costs During Production
4. Controlling Fixed Overheads
5. Controlling Production Variable Overheads
6. Variance Control Using the Operating Statement
Unit 6 | Section Plenary
1. Section 2: Plenary Video
+ SECTION 3 | KEY PERFORMANCE INDICATORS (KPIS) - 5 MODULES
Unit 7 | The Usefulness of Business Key Performance Indicators (KPIs)
1. The Usefulness of Business KPIs
Unit 8 | How to Choose KPIs
1. How to Choose KPIs
Unit 9 | How to Use KPIs
1. How to Use KPIs
Unit 10 | KPIs in Practice
1. KPIs in Practice
Unit 11 | Section Plenary
1. Section 3: Plenary Video
+ SECTION 4 | PROJECT INVESTMENT APPRAISAL - 11 MODULES
Unit 12 | Project Investment Appraisal
1. Why Project Investment Appraisal Is Essential
2. Preliminary Steps to Gaining Project Investment Approval
3. Alternatives to Investing Capital
Unit 13 | Appraisal Methods and Risk
1. Risk and Appraising Investments Using the Payback Period
2. Risk and Appraising Investments Using the Average Rate of Return
3. Channels
4. Customer Relationships or Experience
5. Finance Segment 1 – Revenue Streams
Unit 14 | Appraisal Methods and Inflation
1. The Effects of Inflation on Investment Appraisal
Unit 15 | Common Appraisal Methods
1. Comparing Appraisal Methods
Unit 16 | Section Plenary
1. Section 4: Plenary Video
+ SECTION 5 | BUILDING YOUR BUSINESS CASE (PORTFOLIO) - 11 MODULES
Unit 17 | Building a Business Case
1. Contents of Your Business Case
Unit 18 | Identifying Your Resources
1. Types of Funding Available
2. Identifying Resources: Existing and New
Unit 19 | Sales, Production, and Pricing
1. Sales Volume and Production Capacity
2. Pricing Your Product or Service
Unit 20 | Financial Planning for Your Business Case
1. Financial Planning
2. Income and Expenditure Forecast
3. Cash-Flow Forecast
4. Balance Sheet Forecast
Unit 21 | Section and Course Plenary
1. Section 5: Plenary Video
2. Course Plenary Video
FINAL ASSESSMENT
