Microsoft Word

Become a Wordsmith with our tailored online Microsoft Word course. Achieve certificated proficiency in hours in PC version 2007/10.

Nearly everyone can use Word to a basic level, so we don't want to waste your time covering basics like copy and paste, undo and redo. Instead, we show you highly practical, under-used methods to produce even better results while saving lots of time.


The syllabus uses our vast analytical experience, wide-ranging research and thorough refinement to establish which Word functions and techniques are most useful. Those that made the final cut are split across five main categories: i) Simple techniques to improve productivity; ii) Structure and automation; iii) Coping with common Word tasks; iv) Managing Word documents and their production and v) Advanced tasks in Word.


Our CPD UK certified online course covers what-you-need-to-know-in-business rather than what Word-can-do.



  • Consists business focused Word units from our distilled syllabus
  • Contains 20 hours of learning materials but can be completed in as little as 12 hours of dedicated study
  • Provides 24/7 access to all learning materials from the date you register
  • Available in PC version 2007/10
  • Generates a Certificate of Attainment and a Test Certificate (useful for CPD fulfilment)
  • Taught through a blend of text-based articles, practice exercises, video tutorials and multiple choice quizzes and tests


Course Content

Course Diagnostic

User Dashboard

Syllabus Explorer

The Test

Course Certificate


Section 1: Foundation


Unit 1.1 - The Word Interface 

Tips and tricks to make the ribbon interface speed up everything you do. How to use the Word navigation pane to jump immediately to the right place in your document. The different Word views and which to use when.


Unit 1.2 - A Simple Letter

Creating a letter with the minimum of fuss.


Unit 1.3 - Typing in the Right Place

Using Page Setup to save time whenever you create any document.


Unit 1.4 - Simple Paragraph Formatting

Making sure your paragraphs behave exactly how you want them to including spacing, how to avoid ending up with one line of your paragraph on page 2 and how using Word Styles is guaranteed to make anyone’s use of Word quicker and better.


Unit 1.5 - Templates

Understanding what the ‘Normal’ template is all about. Creating a Template to cope automatically with letterhead and continuation stationery. Adding standard content to a Template, including the right way to include the date.


Unit 1.6 - A Simple Letter, Better, Faster

Using all the techniques covered in the section to produce a better looking letter in a fraction of the time it took 5 modules ago.

Section 2: Basics


Unit 2.1 - Font Formatting

How not to waste millions of seconds throughout your working life formatting words inefficiently. Some of the less well-known, but still useful, font formatting commands. The Format Painter – double the fun.


Unit 2.2 - Paragraph Formatting

How to use a range of different paragraph formats from the straightforward to the less obvious.


Unit 2.3 - Styles and Themes

Why Word Styles can change your life and how to manage them. Using Themes to format an entire document with a single click.


Unit 2.4 - Pages and Sections

Using headers and footers including documents where odd and even pages need to be different. The importance of Sections and how they allow you to include a landscape page in the middle of an otherwise portrait document.


Unit 2.5 - Automating Word

How Word’s Building Blocks help you add all sorts of Word content quickly and easily and how you can turn your own content into a re-usable Building Block. The hidden capabilities of Word’s search feature.


Unit 2.6 - Spelling and Grammar

Using the Spelling and Grammar checker. How to tame AutoCorrect and AutoFormat. Let the Thesaurus help you find the right word and the research pane to explain what it means.

Section 3: Common Tasks


Unit 3.1 - Lists, Tables and Schedules of Figures

From simple lists to complicated schedules. The hidden depths of Word’s Tables feature and why you only need to suffer the pain once.


Unit 3.2 - Envelopes and Labels

Producing envelopes and labels – making sure the right text appears in the right place.


Unit 3.3 - Mail Merge

How to use your Outlook Contact addresses in Word. Using Mail Merge to produce separate letters, envelopes or label for all of your customers. Advanced users of Mail Merge including calculations and conditional content.


Unit 3.4 - Graphics

The range of graphics that you can include in a Word document including why the SmartArt feature is much more Smart than Art and how to include and format pictures, shapes, business diagrams and Charts. Allowing graphics and text to live together in harmony – the secrets of Layout and Word Wrap.


Unit 3.5 - Create a Newsletter

Pages with multiple columns. Inserting graphics and wrapping text around them. From simple text boxes to text that flows from box to box. How to print a booklet.


Unit 3.6 - Tips and Shortcuts

Troubleshooting Word documents that someone else has mangled (or that have just gone a bit wrong).

Section 4: Administration


Unit 4.1 - Working Collaboratively

The career-threatening dangers of sharing Word documents and how to avoid them. Using track changes when collaborating on documents. Word’s Web App and collaborating on Word documents on the Internet.


Unit 4.2 - Printing and Other Output Formats

Printing and saving directly to PDF.


Unit 4.3 - Customizing Word

A comprehensive guide to the Word options that can make Word work the way you want it to.


Unit 4.4 - Housekeeping

Managing files and folders. Some guidance on passwords.


Unit 4.5 - Basic Use of Macros

An introduction to simple macros and macro security based on the practical example of creating a new letter with a single click.

Section 5: Taking Word Further


Unit 5.1 - Forms and Form Fields

Working with Fields to help users produce documents quickly and accurately. Creating Forms in Word for users to fill-in.


Unit 5.2 - Complex Numbering

Why Outline Numbering is the only way to implement a complex numbering scheme without driving you to distraction and the other advantages that Outline Numbering gives: automatic tables of contents and cross-references.


Unit 5.3 - Coping with Long Documents

The power of sections. Working with Master and Sub-documents. Incorporating references in Word documents: endnotes, footnotes, citations and bibliography, table of authorities and picture and diagram captions. Building an index to a Word document.


Pricing is for 12 months access.

*The AUD price shown above is an estimate. Actual charges are based on the current exchange rate from GBP



  • Required: none
  • Suggested: Microsoft Word 2007/10

Completion Time: 24 hours (average)