Office 365 Collaboration

Modern work requires greater amounts of collaboration and communication.

Trying to work in this environment, where there are likely several non-integrated software applications that need to be used can make things challenging. Office 365 is an integrated collaboration and communication solution from Microsoft. Office 365 combines the well known software applications* with cloud features to help individuals and teams work together more productively. This course looks at the common features of Office 365 and how they can be used to support collaboration and communication. This course will teach your staff how to monitor and collaborate on projects and tasks, share knowledge and content with colleagues, use social and communication tools efficiently.


By the end of the course your staff will be able to:

  • Confidently navigate and use Office 365 features
  • Manage and coordinate work with colleagues
  • Communicate effectively in real time and asynchronously
  • Work on projects and tasks using SharePoint online


Course Content

Course Content

Course Content

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Syllabus Explorer

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Section 1: Introduction and Course Structure


Unit 1.1 - The Changing Nature of Organizations and Work

Discuss how the Office 365 subscription model and online portal helps organisations become more flexible, collaborative and agile in today's changing workplace. 

Section 2: Office 365 Basics


Unit 2.1 - Office 365 Services

Explore the key components and differences between the Office 365 licensing plans to determine the most suitable and cost effective package for you or your organisation.


Unit 2.2 - Office 365 Structure and Navigation

Personalize the look and feel of your Office 365 portal and use the application launcher to switch between programs


Unit 2.3 - Office 365 Platforms

Discuss the differences between Office Online and the full desktop applications and install Office 365 on 5 different devices

Section 3: Web-Based Email and Calendar in Office 365


Unit 3.1 - Using Office 365 Outlook Online

Use Clutter to filter low priority email messages and share your calendar with others

Section 4: Coordinating Work in Office 365


Unit 4.1 - Using Outlook Tasks to Manage Work

Create new tasks in Outlook to manage outstanding work items and synchronise task lists from Sharepoint to Outlook

Section 5: Communicating in real time Using Office 365


Unit 5.1 - Skype for Business Overview

Explore the Skype for Business Services available and determine which service best suits the needs of your organisation. 


Unit 5.2 - Skype for Business Instant Message and Presence

Communicate with colleagues using Instant Messenger and understand how to use presence indicators to set your status. Use Instant Messenger through Outlook and review past conversations


Unit 5.3 - Skype for Business Contacts and Groups

Organize your contacts in your contacts list, set up groups and tag contacts so you are alerted when their presence status changes


Unit 5.4 - Skype for Business for Web Conferencing

Schedule and manage engaging meetings in Skype for Business and use whiteboards, polls and Q&A to create an engaging meeting experience for participants

Section 6: Collaborating on Documents with Office 365


Unit 6.1 - MS Office in the Cloud

Use Office Online to create documents, spreadsheets and presentations that can be edited by multiple people at the same time


Unit 6.2 - OneDrive for Business

Explore the differences between OneDrive, OneDrive for Business and Sharepoint Online. Learn how to save documents into the cloud and synchronize them locally so they can be used offline

Section 7: Where Teams Hang Out: SharePoint in Office 365


Unit 7.1 - SharePoint Basics

Familiarize with the structure of SharePoint Online and discuss how it can be used to store, organize, share and access information from anywhere using a web browser. 


Unit 7.2 - SharePoint Team Sites

Create a SharePoint Team Site and customise it using themes, widgets and links

Section 8: Information from Across the Organization: Newsfeeds and Yammer in Office 365


Unit 8.1 - Using Newsfeed

Start conversations and post comments in the newsfeed to improve communication amongst members of a team site


Unit 8.2 - Using Yammer

Use Yammer to share documents, information, content and knowledge with team members in a collaborative, social media style environment. 

Section 9: New Collaboration Features of Office 365


Unit 9.1 - Modern Searching with Delve

Use Delve to deliver the documents that are most relevant to you directly to your Delve dashboard. 


Unit 9.2 - Using Sway

Create engaging, visually stunning presentations using Sway and share them with colleagues


Unit 9.3 - Office 365 Groups

Use Office 365 Groups to make collaborating together on a project simple and efficient using document sharing, group calendar management, group note taking and group conversations



Pricing is for 12 months access.



  • Subscription/Account on an Office 365 Business
  • or Enterprise subscription plan

Completion Time: 2 hours (average)